Betterchips Managed IT Services:

Technical Helpdesk

“as a Service”

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Betterchips Helpdesk as a Service:

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MUCH NEEDED SUPPORT | PROFESSIONAL RESULTS

Managed IT: Technical Helpdesk as a Service

Betterchips’ Managed IT Services can perform the role of Technical Helpdesk (As a Service) for your business.

When your company retains Betterchips as the Technical Helpdesk (As a Service), you are providing your business with a knowledgeable, professional, and friendly support team. Betterchips will become your staff’s first line of defense, by providing accurate, rapid responses to all of their tech related issues.

Full Coverage

When opting to use both Betterchips’ Systems Administration and Technical Helpdesk services, your business will be provided not only with industry leading tools and support, but peace of mind knowing that the IT infrastructure is being managed in such a way as to reduce the day-to-day issues, as well as to resolve any issues more quickly, ensuring an increase in the company’s productivity and security.

Server and workstation issues (logins, failed responses, etc.)
Connectivity (VPN, remote access, outages)
Application Issues (errors, unresponsiveness, configuration issues, conflicts)
Device Issues (printers, keyboard/mouse, other auxiliary devices)
Mobile Device Issues (connectivity, functionality)
And more…

Ease of Convenience

Betterchips will make it as easy as possible. With the Betterchips team, your staff will have support on any covered system. Betterchips’ IT helpdesk utilizes a number of methods to resolve issues, from telephone support to online chatting, we have your back.

Any way you slice it, the Betterchips Technical Helpdesk Managed IT Services will enhance and support your staff’s interaction and use of business’s IT systems and bolster your executive team’s confidence in this brave new world of advanced IT operations.

Call us today and let’s get started for tomorrow!

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We are Managed IT Services
Experts.

Increasingly, the success of a business relies on the success and capability of its Information Technology, including its network, systems and data. Our Managed IT Services employees are dedicated full time to managing and maintaining support for our clients. Through these professional services, our team becomes your team.

In-Depth
Experience

Decades of proven success.
High-level executive experience.
Trusted outcomes.

Practical
Solutions

We pride ourselves on providing our clients with the most effective solution.

Trusted
Advisors

Trusted by clients since 1997, we serve the interdisciplinary business, legal and technical needs of professionals.

What Clients and Partners Say About Betterchips

The Betterchips team was essential to our firm’s ability to assess what was happening during an attack and help us navigate to safety. From the first emergency call at 6am through the end, they gave us the ability and confidence to make the right decisions.

- Harold S., A Law Firm Partner

We were stuck in a bad situation between our company’s ERP vendor and infighting amongst our senior management. The upgrade wasn’t going to plan and we were stuck without a working solution. Our attorney recommended Betterchips, and with their help, we were able to identify the issues and resolve the conflict. We couldn’t have done it without them!

- Dave M., CFO for a Large Industrial Supply Distributor

In December of last year, our accounting department was hit by a $200k+ cyber fraud heist. Betterchips helped us figure out the source of the issue and worked with the lawyers and authorities to help get some of the money returned as quickly as possible. They also helped us to correct some or our policies to reduce the chances of it happening again.

- Abdul H., CEO of a Mid-Sized E-commerce Company

We were in the process of a merger from Europe. As Americans, we weren’t very familiar with the European laws. After being provided notice of non-compliance with GDPR, I immediately sought advice from outside counsel who brought in Betterchips Consulting. Together, they worked with us to setup everything we needed to become compliant with the European data privacy laws and saved us from getting fined. They also made some solid improvements to our IT operations at the same time.

- Robert A., Sr. Project Manager for an International Manufacturing Company

My parents received a phone call from Microsoft about a problem with their PC. My parents were convinced they mistakenly overpaid for some software and they had to send back $25,000 in cash overnight to help save the agents job. Luckily I called them that evening. I thought it sounded wrong, so I did some research and found Betterchips. After some phone calls back and forth, we realized it wasn’t Microsoft but overseas scammers. Betterchips came in, cleaned everything up on the PC and stopped us from losing $25,000. Everyone should educate themselves on this type of rampant fraud.

- Mary B., Concerned Daughter

Betterchips is great. My business is small and growing and I don’t have the time to handle the IT. Betterchips runs everything IT for me as my virtual CTO. It’s just like they’re part of the team. Highly recommended.

- Alexander D., Digital Logistics Entrepreneur

I first engaged with Betterchips Consulting in 2016 for assistance with an IT matter for a client. The process was smooth and the results were fantastic. I’ve since used them for at least a dozen other matters. Betterchips Consulting knows the tech, how to manage sensitive situations and produce quality results in a timely manner. Plus, they’re very easy to work with.

- Barbara T., A Law Firm Partner

My mother founded this business in 1999 and I started working here after college a few years later. The IT guys have always been something of a sore spot for us because we never have the full picture. It always seems as if there’s a new problem every week and we had to spend money on it. The accounting firm told us about the Betterchips guys and how they could help. They did a review and made some suggestions. They helped us hire a good IT team and now they manage it for us. That was 3 years ago and we couldn’t be happier.

- Maleeka J., Business Manager of an Online Specialty Retailer

Enjoy the Many Benefits of Betterchips Managed IT Services Today

Talk to an Expert Now

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Choose Betterchips as the right managed IT provider for your business. Call us or send us an email, and we’ll reach out to you promptly.

We Identify, Interpret and Remedy Complex Technology Casework, Matters and Incidents for Professionals and Business Stakeholders.

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Disclaimer: Betterchips Consulting Corp. is not a law firm and does not offer or provide legal advice or service of any kind. If requested, we may be able to provide an attorney recommendation.